Svennis Cloud Solutions
Svennis Cloud Solutions
Zoho Apps Development
zoho authorized partner Romania

Zoho Assist

*Zoho Assist is included in the Zoho One package. See the Zoho One package

*Zoho Assist can be integrated with Zoho CRM

Why Zoho Assist

  • Zoho Assist is a remote assistance and access software that allows you to help remote customers through remote support sessions on the web. It only takes a few seconds to establish secure connections to provide your customers with remote support solutions.
  • Access computers remotely, anywhere in the world easily. With Zoho Assist, you can manage computers remotely efficiently to improve customer satisfaction.





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  • Troubleshoot remote computers via remote sessions without pre-installation (Remote support). Customers can also join a session with an email invitation.
  • Transferring files during a live session will help you send updates, corrections or any type of file to your remote computer. The transfer is completely secure, with 256-bit AES SSL encryption.
  • Unattended Access requires the pre-installation of an application on the computers or remote servers you manage. Once the remote access application is installed, you can connect to these computers and work at any time. If you are a managed service provider (MSP) or customer support technician, unattended remote access software is required.

Zoho Assist Price Plans

Free Trial for 15 Days

*You don't need a card and you don't have to install anything

Month Payment Plans
Monthly Payment Plan
Month Payment Plans


FREE PLAN

0


Try Now
FREE
  • 1 Remote Support Technician
  • 5 Unattended Computers
  • Instant Chat
  • Desktop App

Remote support

STANDARD

10

/technician/month, annual payment
Try Now
STANDARD
  • File Transfer
  • Multi Monitor Navigation
  • Send Ctrl+Alt+Del
  • Reboot and Reconnect
  • Session Transfer
  • Import Google Contacts
  • Custom Report
  • Screen Capture
  • Zendesk Integration
  • 2 Simultaneous Sessions

Remote support

PROFESSIONAL

15

/technician/month, month payment
Try Now
Everything in STANDARD +
  • Mobile APPs (iOS, Android)
  • Schedule Sessions
  • Screen Sharing
  • Session Notes
  • Custom Email Templates
  • Rebranding
  • Advanced Reports
  • 4 simultaneous Sessions

Remote support

ENTERPRISE

24

/technician/month, annual payment
Try Now
Everything in PROFESSIONAL +
  • Departments
  • Session Recording
  • Self-service Portal
  • Session Audit
  • Remote Printing
  • Voice and Video Chat
  • Contacts Management
  • Annotation
  • Custom Widget
  • Custom Domain Mapping
  • 6 simultaneous Sessions

Unattended Access

STANDARD

10

/25 computers/month, annual payment
Try Now
Everything in FREE +
  • Computer Grouping
  • Group Permissions
  • Bulk Deployment
  • Wake on LAN
  • File Transfer
  • Remote Power Options
  • Session Confirmation
  • Multi-monitor Navigation
  • Custom Reports
  • Custom Email Templates
  • Mobile Apps for the Technician
  • Unlimited Technicians
  • Screen Capture

Unattended Access

PROFESSIONAL

15

/25 computers/month, annual payment
Try Now
Everything in STANDARD +
  • Session Recording
  • Remote Print
  • Annotation
  • Diagnostic Tools
  • Voice and Video Chat
  • Departments
  • Rebranding
  • Bulk Deployment via Distributor
  • Custom Domain Mapping
  • Mobile and IoT devices
  • Advanced reports
Monthly Payment Plan


FREE PLAN

0


Try Now
FREE
  • 1 Remote Support Technician
  • 5 Unattended Computers
  • Instant Chat
  • Desktop App

Remote support

STANDARD

12

/technician/month
Try Now
STANDARD
  • File Transfer
  • Multi Monitor Navigation
  • Send Ctrl+Alt+Del
  • Reboot and Reconnect
  • Session Transfer
  • Import Google Contacts
  • Custom Report
  • Screen Capture
  • Zendesk Integration
  • 2 Simultaneous Sessions

Remote support

PROFESSIONAL

18

/technician/month
Try Now
Everything in STANDARD +
  • Mobile APPs (iOS, Android)
  • Schedule Sessions
  • Screen Sharing
  • Session Notes
  • Custom Email Templates
  • Rebranding
  • Advanced Reports
  • 4 simultaneous Sessions

Remote support

ENTERPRISE

29

/technician/month
Try Now
Everything in PROFESSIONAL +
  • Departments
  • Session Recording
  • Self-service Portal
  • Session Audit
  • Remote Printing
  • Voice and Video Chat
  • Contacts Management
  • Annotation
  • Custom Widget
  • Custom Domain Mapping
  • 6 simultaneous Sessions

Unattended Access

STANDARD

12

/25 computers/month
Try Now
Everything in FREE +
  • Computer Grouping
  • Group Permissions
  • Bulk Deployment
  • Wake on LAN
  • File Transfer
  • Remote Power Options
  • Session Confirmation
  • Multi-monitor Navigation
  • Custom Reports
  • Custom Email Templates
  • Mobile Apps for the Technician
  • Unlimited Technicians
  • Screen Capture

Unattended Access

PROFESSIONAL

18

/25 computers/month
Try Now
Everything in STANDARD +
  • Session Recording
  • Remote Print
  • Annotation
  • Diagnostic Tools
  • Voice and Video Chat
  • Departments
  • Rebranding
  • Bulk Deployment via Distributor
  • Custom Domain Mapping
  • Mobile and IoT devices
  • Advanced reports

How can we help with Zoho Assist

  • With our help, you can interact with your customer and resolve issues faster by connecting with them through a voice or video call during a remote session.
  • You can set up unattended remote access for computers, both inside and outside the LAN. Mass deployment options are available. Zoho Assist supports both Windows and Mac.