Svennis Cloud Solutions

sendSMS.ro ​for Zoho CRM  

sendSMS.ro ​for Zoho CRM 

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Expand ZOHO CRM capabilities with sendSMS.ro ​for Zoho CRM 
functionality

Expand ZOHO CRM capabilities with sendSMS.ro ​for Zoho CRM functionality

Send personalized, bulk messages or messages The integration between Zoho CRM and sendSMS.ro by Svennis Cloud Solutions allows you to send SMS directly to your Contacts and Leads. You can also send custom SMS or schedule SMS to be sent at a specific date and time.

Leads Module

On the Leads module we have the button Send SMS which opens up the Send SMS window where you can edit the message, select a template for the message, select de phone number and a scheduler which helps you to send the message at a certain date/time.

Send SMS button brings you here. Now you need to select a template or type the message but the message box can’t be empty. If we check the box with Schedule the message will be sent at the when we choose.

Contacts Module

Same as on Leads module on Contacts we have the button Send SMS which opens up the Send SMS window where you can edit the message, select a template for the message, select de phone number and a scheduler which helps you to send the message at a certain date/time.

Send SMS button brings you here. Now you need to select a template or type the message but the message box can’t be empty. If we check the box with Schedule the message will be sent at the when we choose.

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How to install sendSMS.ro ​for Zoho CRM

  • To install the sendSMS.ro extension for Zoho CRM we need to ensure that we have agreed to the terms of service and that we authorize the extension to access and process the data and click Continue.
  • Now we need to choose user/profiles, here we can select to whom we want to give access to sendSMS.ro features. If it is installed only for administrators they will be the only ones who will have access to all the functionalities of the extension, but you can decide to give access to all users or only to certain users depending on their profiles on the organization in Zoho CRM.

The extension has been successfully installed, but in order to use the features of the sendSMS.ro extension, you need to configure the extension settings by entering the username and the password.

In order to make this plugin functional you need to create an account on sendSMS.ro, after login you have to go on the Account menu on API Keys

On your API Keys you have to click Generate a new API Key

Here you have to select Zoho CRM for API Key Type

Here you have the usename and the password for installing the extension

The extension is now ready to use

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How to manage sendSMS.ro ​for Zoho CRM 

After the installation sendSMS.ro extension added SMS Template module which contains templates for messages by default there are three but you can add and edit new templates, SMS Communication module  here you can view the history of sent or received messages.

SMS Template module has by default three templates, one for event reminder, a template for contacts and a template for leads, in this module you can add or edit new templates

On the SMS Communication module you can view the entire message activity and you can see a lot of informtion about each contacts messages

Leads Module

On leads module we have a Send SMS button that sends us to send message window where we can edit the message, template and number to whom we want to send the message

Here we have the Send SMS window, we can select the template to use, the phone number and the message which can be completed with placeholders and the scheduler which if is selected you can choose at which date/time you want to send the message. At first it will show that you have 0 credit but after pressing send the credit will update and it will show you the current credit.

We have the option to schedule a message just by selecting the Scheduled on and selecting the date and the time when we want to send the message

On leads module, if we select list view a SendSMS button appear on hover for each lead. If you want to send message to more than one lead you can select the leads you want to send message and click on the Send Bulk SMS


Contacts Module

As on the leads module on the contacts module we have the same button on the top-right corner, Send SMS which will bring us to Send SMS window aswell

Here we have the Send SMS window, we can select the template to use, the phone number and the message which can be completed with placeholders and the scheduler which if isselected you can choose at which date/time you want to send the message. At first it will show that you have 0 credit but after pressing send the credit will update and it will show you the current credit.

We have the option to schedule a message just by selecting the Scheduled on and selecting the date and the time when we want to send the message

On contacts module, if we select list view a SendSMS button appear on hover for each contact. If you want to send message to more than one contact you can select the contacts you want to send message and click on the Send Bulk SMS

How to uninstall sendSMS.ro ​for Zoho CRM 

If you want to unninstall the extension you have to go to the Settings, click on Marketplace and select All extensions that are already installed, there you can see sendSMS.ro extension with the uninstall button

Key Features

  • Send individually personalised SMS to contacts/leads
  • Send bulk personalised SMS to multiple contacts/leads in one click
  • Create and edit reusable SMS templates
  • History for each SMS sent in Leads and Contacts
  • You can schedule an SMS or Bulk SMS campaign to be sent at a certain date and time
  • Very easy plugin installation, with just a few clicks you can send SMS from Zoho CRM
  • Send SMS reminders to meeting participants
  • Ability to send SMS with Short URLs

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