Zoho Bigin: The Simple CRM for Small Teams
Pipeline-centric CRM that takes minutes to set up - designed for businesses that need to organize sales without enterprise complexity.
Zoho Bigin gives small businesses and startups a clean, visual way to track deals from first contact to close - without the learning curve of a full CRM.
Starting at just €7/user/month, Bigin replaces spreadsheets and sticky notes with real pipeline management, email integration, and workflow automation.
Svennis Cloud Solutions is a Zoho Premium Partner with 200+ implementations since 2011 and 5 Marketplace extensions rated 5/5 - we'll have your team selling in Bigin within days, not weeks.
Why Choose Zoho Bigin?
The CRM that gets out of your way and lets you sell
Most CRMs are built for large enterprises - they're powerful but take weeks to configure and months to adopt.
- Zoho Bigin flips this: it's built for small teams (1-15 people) who need to organize their sales pipeline without hiring a CRM administrator.
- Set up your pipeline in minutes with a visual drag-and-drop builder, import contacts from spreadsheets or other tools, and start tracking deals immediately.
- Bigin includes email integration, workflow automation, WhatsApp Business messaging, and mobile apps - everything a growing team needs without feature bloat.
- It's also included in the Zoho One license, so companies already using Zoho can deploy Bigin to smaller teams at no extra cost.
- As a Zoho Premium Partner, Svennis handles setup, data migration, and training - typically in 1-3 days.
Increased Sales Productivity
Automate repetitive tasks like lead assignment, follow-up reminders, and deal stage updates - so your team spends time selling, not doing admin.
- Bigin users typically save 5-10 hours per week per rep on manual data entry and pipeline management.
Quick Integration with Other Zoho Apps
Bigin connects natively to Zoho CRM, Desk, Books, Campaigns, Forms, and 10+ other Zoho apps.
- It also integrates with Google Workspace, Microsoft 365, Slack, Mailchimp, and Zapier - giving you a connected workflow without custom development.
Scalability and Ease of Use
Start with the free plan for one user, then grow to Express (€7/user) or Premier (€12/user) as your team expands.
- When you outgrow Bigin, upgrade seamlessly to the full Zoho CRM with zero data loss - Svennis manages the migration for you.
5 Reasons Why Zoho Bigin Makes a Difference
Intuitive Interface
Bigin's Kanban-style pipeline view lets you see every deal at a glance - drag and drop to move deals between stages.
- No training required.
- New team members are productive within their first hour, not their first week.
Advanced Automation
Configure workflow rules that trigger automatically: assign new leads to the right rep, send follow-up emails after 48 hours of inactivity, notify managers when deals exceed a threshold.
- Up to 100 automation rules on the Bigin 360 plan.
Smart Reporting and Analytics
Customizable dashboards with charts, KPIs, and target meters give you real-time visibility into pipeline health, conversion rates, and individual rep performance.
- Export reports or schedule automatic delivery to stakeholders.
Full Digitization Support
Move from paper, spreadsheets, and memory-based sales tracking to a structured digital pipeline.
- Bigin stores up to 1 million records, supports multi-currency operations, and is fully GDPR-compliant with EU data residency options.
Svennis Assistance and Consulting
As a Zoho Premium Partner since 2011, Svennis provides hands-on setup, data migration from your existing tools, team training, and ongoing support.
- We've completed 200+ Zoho implementations and published 5 Marketplace extensions - all rated 5/5.
Services Offered by Svennis for Zoho Bigin
Our expertise, your success
Zoho Bigin Consulting
We analyze your objectives
We understand the specifics of your business and jointly define the main sales needs.
We recommend the ideal configuration
We propose modules, workflows, and Zoho tools suited to your sales team.
We plan the implementation
We establish work stages and prioritize tasks for a quick and efficient start.
Zoho Bigin Implementation
We configure the CRM structure
We create custom fields, modules, and pipelines to meet the unique requirements of your business.
We integrate the apps you need
We connect Zoho Bigin with other Zoho or third-party apps for a unified workflow.
We test and optimize
We verify the correctness of settings and make adjustments for maximum performance.
Zoho Bigin Customization
We analyze internal processes
We identify the specifics of your sales processes and areas for improvement.
We develop custom solutions
We configure automations, advanced reports, and integrations with external APIs if needed.
We validate and train the team
We ensure all modifications meet real needs and train the team to use them correctly.
Training and Ongoing Support
We create a training plan
We design training sessions based on your team's experience level.
We deliver hands-on training
Live demonstrations, exercises, and best practices to maximize Zoho Bigin adoption.
We ensure ongoing support
We provide post-implementation assistance and support packages adapted to your evolving needs.
Zoho Bigin Pricing
Solutions for any budget
Free CRM Audit: Already using a CRM? We'll audit your current setup and show you exactly what's costing you leads - free, no obligation.
Complete Plan Details
Select a plan to see all included features and benefits.
This plan is ideal for individual users who want to start managing their customer relationships at no initial cost.
Price: Free/user/month
- Single user: Suitable for one user.
- One pipeline: Transform any customer-facing process into an easy-to-track pipeline with customizable stages.
- 500 records: Each row of data entered in the Pipelines, Contacts, Activities, and Notes modules is considered a record.
- Contact, product, and activity management: Manage contacts, companies, products, and activities such as calls, tasks, and events.
- Automations (3): Create workflows that automatically trigger specific actions instantly.
- Built-in telephony: Make and receive phone calls, record them, set up automatic voice responses, and use call routing directly in Bigin.
- Third-party telephony integration: Connect with over 100 third-party telephony providers from our marketplace.
- Standard dashboard - Charts and KPIs: Analyze business performance with built-in charts and key performance indicators.
- Developer APIs: Secure APIs that help you connect Bigin to any third-party application of your choice.
- Integration with Zapier, Zoho Desk, Zoho Campaigns, and Zoho Forms: Connect Bigin with popular third-party apps.
- iOS, iPadOS, Android, and macOS apps: Well-rated apps for mobile devices and macOS to manage customer information on the go.
- Meeting scheduling and booking (1): Create and share your availability through an online page, allowing clients and prospects to schedule meetings or appointments with you.
Suitable for small teams that need additional features and improved collaboration.
Price: €7/user/month
- Team pipelines (3): Transform customer-facing processes into easy-to-track pipelines with customizable stages. You can purchase add-ons if you need more pipelines.
- 50,000 records: Each row of data entered in the Pipelines, Contacts, Activities, and Notes modules is considered a record. You can purchase add-ons if you need to store more records.
- Email and WhatsApp Business integration: Connect Bigin with email clients like Outlook, Gmail, Zoho Mail, and optimize customer interactions on WhatsApp.
- Automations (30): Create workflows that automatically trigger specific actions instantly. You can automate more actions by purchasing add-ons.
- Mass emails with analytics: Send emails to multiple customers with a single click and use analytics to capture the exact status of each email.
- No-code forms for contacts and pipelines: Easily deploy Bigin web forms on your site to collect information from website visitors.
- Customizable dashboards with charts and KPIs: Customize dashboards to your needs and analyze business performance with charts and key performance indicators.
- 10 custom fields/module: Create custom fields to match your business needs.
- Integration with Zoho Books, Invoice, and Zoho Meeting: Seamless Bigin integration with other third-party apps.
- Integration with Google Workspace, Microsoft 365, Teams, Zoom Meeting, Mailchimp, and X: Easy integration with Zoho apps and other third-party apps.
- Integration with Facebook, Instagram, LinkedIn, TikTok Lead Ads: Optimize leads from ads on popular social networks with the LeadChain topping for Bigin.
- Meeting scheduling and booking (1): Create and share your availability through an online page, allowing clients and prospects to schedule meetings or appointments with you.
Designed for growing teams that need advanced features and extended capabilities for customer relationship management.
Price: €12/user/month
- Team pipelines (5): Transform customer-facing processes into easy-to-track pipelines with customizable stages.
- 100,000 records: Each row of data entered in the Pipelines, Contacts, Activities, and Notes modules is considered a record.
- Advanced field types: Use additional advanced fields such as Lookup fields, formula fields, and user fields.
- Advanced automations (50): Create advanced workflows that automatically trigger specific actions on specific dates.
- Payment links: Easily collect payments from customers through payment gateways like Stripe, PayPal, Razorpay, and Paytm.
- Stage transition rules: Set rules for moving deals in the pipeline; create checkpoints to ensure the correct transition of deals between stages.
- Global selling with multiple currencies: Conduct operations in more than the local currency. Bigin handles all exchange rates and conversions.
- Customizable dashboards - Target Meter: Create new fields and establish connections between records from different modules for your specific context.
- 25 custom fields/module: Create custom fields to match your business needs.
- Duplicate cleanup: Efficiently manage and eliminate duplicate records from your CRM.
- Meeting scheduling and booking (1): Create and share your availability through an online page, allowing clients and prospects to schedule meetings or appointments with you.
Designed for organizations seeking a complete CRM solution with extended limits and pre-installed advanced features.
Price: €18/user/month
- 15 team pipelines: Transform customer-facing processes into easy-to-track pipelines with customizable stages.
- 1 million records: Each row of data entered in the Pipelines, Contacts, Activities, and Notes modules is considered a record.
- Pre-installed Email-In with 5 aliases: Email-In automatically creates a pipeline record whenever you receive an email on a group alias, enabling ticket, request, and other inquiry management in one place.
- Advanced automation rules (100): Create advanced workflows that automatically trigger specific actions on specific dates.
- Pre-installed File Cabinet with 5 GB storage: Create unique links to collect, manage, and store customer files easily.
- 50 custom fields/module: Create custom fields to match your business needs.
- 1,000 mass emails/day: Send up to 1,000 mass emails per day per organization.
- Highest feature limits: Bigin 360 offers the highest default limits for all features. Certain limits can be extended further by purchasing add-ons.
- Meeting scheduling and booking (100): Create and share your availability through an online page, allowing clients and prospects to schedule meetings or appointments with you.
Bigin vs. Zoho CRM
Which solution is right for you?
Both solutions are excellent, but they are designed for different needs. Here's how we can help you choose.
| Features | Zoho Bigin | Zoho CRM |
|---|---|---|
| Ideal for | Small businesses, startups | Mid-size and large companies |
| Complexity | Simple, intuitive | Complex, customizable |
| Implementation time | 30 minutes - 1 day | 1 week - 1 month |
| Sales pipelines | Limited (1-3) | Unlimited |
| Automations | Basic | Advanced |
| Reporting | Simple | Complex and detailed |
| Price | From €7/user/month | From €14/user/month |
Not sure which solution fits you? Book a free strategy call and we'll help you choose.
Book Your Free Strategy CallZoho Bigin Features
Discover the power of a modern CRM
Sales Automation
- Custom workflows: Create automatic rules to manage tasks and notify the team.
- Dynamic lead allocation: Route leads to the right person based on predefined criteria.
- Simplified pipelines: Quickly visualize sales stages and each deal's progress.
Contact and Lead Management
- Comprehensive contact records: Access the history, notes, and interactions of each customer.
- Easy import and sync: Integrate data from other sources or CRMs without loss.
- Advanced segmentation: Group contacts by categories and launch targeted campaigns.
Reports and Analytics
- Custom dashboard: Configure relevant charts and tables for the team.
- Advanced reports: Analyze sales trends, agent performance, and conversion rates.
- Sales forecast: Estimate revenue and required resources within a specific timeframe.
Team Collaboration
- Real-time notes and comments: Facilitate feedback and discussions within each project.
- Task assignment: Distribute responsibilities and monitor status.
- Email and calendar integration: Never miss an important meeting or follow-up.
Zoho Bigin Integrations
Connect with all the tools you need
Zoho Bigin integrates seamlessly with a wide range of apps to provide you with a complete customer relationship management experience.
Zoho Marketing Automation
Automate marketing campaigns and nurture leads to maximize conversions.
Details
Zoho Books
Integrated invoicing and accounting, so you don't have to switch between platforms.
Details
Zoho Meeting
Virtual meetings and presentations integrated with your contacts and opportunities.
Details
Zoho Bigin anywhere, anytime
The Zoho Bigin mobile app lets you track leads, update information, and communicate with customers directly from your phone or tablet. This way, you can keep your sales process active even when you're in the field, with instant access to contact history and the ability to quickly respond to new opportunities.
Frequently Asked Questions
Answers to the most common questions
Ready to simplify your sales processes with Zoho Bigin?
Contact us now to benefit from Svennis Cloud Solutions' expertise!