Terms and Conditions

Introduction and acceptance of terms

Welcome to svennis.eu. This website is owned and operated by SVENNIS CLOUD SOLUTIONS S.R.L., a Romanian limited liability company, with CUI 29108532 and headquarters in Satu Mare, Str. Careiului nr. 220/E, Satu Mare County. Access to and use of the svennis.eu website (hereinafter referred to as the "Website") are conditional upon compliance with the Terms and Conditions below.

By accessing, browsing, or using this Website in any way, you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree with any of the provisions below, please do not use the Website.

These Terms and Conditions establish the legal conditions under which you may use the Website and the services provided through it. They apply to all visitors, users, and other persons who access or use the Website.

We recommend that you print or save a copy of these terms for future reference. Svennis reserves the right to modify these terms at any time, in accordance with the "Modification of terms" section below.

Definitions

For clarity, within these Terms and Conditions, the following terms shall have the meanings set out below:

"Company" or "Svennis" – refers to SVENNIS CLOUD SOLUTIONS S.R.L., identified above, which operates the Website and offers the services presented on it.
"Website" – refers to the presentation website svennis.eu and all its pages and sections.
"User" – any natural or legal person who accesses, visits, or interacts in any way with the Website.
"Services" – the software development, consulting, and Zoho solutions services offered by the Company, as described on the Website. (Note: details about specific services may be subject to separate contractual terms, established when entering into a service agreement between Svennis and the client).
"Content" – all information, materials, and graphic elements on the Website, such as texts, images, logos, graphics, video clips, software, website design, and any other data presented.

Intellectual property rights

The entire Content of the svennis.eu Website is protected by copyright legislation and intellectual property laws. Unless otherwise specified, the copyright and any other intellectual property rights over texts, illustrations, design, logos, graphics, photographs, video clips, audio, and any other materials on this Website belong to the Company or have been legally licensed to the Company by third parties.

Users are strictly prohibited from reproducing, distributing, modifying, transmitting, displaying, publishing, licensing, transferring, or using in any way, for commercial or public purposes, any part of the Content on the Website without the prior written consent of Svennis. Downloading or copying materials from the Website is permitted only for your personal and non-commercial use, with the obligation to preserve all copyright notices or other proprietary notices.

Any unauthorized use of the Content may violate copyright laws, trademark laws, or other laws, and may result in civil or criminal liability, as applicable.

Third-party trademarks, logos, or names may also appear on the Website. For example, Zoho and Zoho logos are registered trademarks of Zoho Corporation. Svennis uses these trademarks as an authorized Zoho partner, for the purpose of promoting and reselling Zoho solutions. The use on the Website of any third-party trademarks or logos does not constitute a license or right for Users to use them in any way. Any use of third-party trademarks without the consent of the rightful owners is strictly prohibited.

Website terms of use

Users are obligated to use the Website in a responsible manner, only for lawful purposes, and to refrain from any action that could cause damage to the Website, the Company, or other Users. By accessing and using the Website, you agree to comply with the following conditions:

Accurate information: If you choose to contact us through the forms on the Website or provide us with information in any other way, you agree to provide real, current, and complete data. You will not intentionally enter false data or data that does not belong to you (e.g., you will not use another person's name without authorization).
Prohibition of abusive use: You agree not to use the Website in an abusive or illegal manner. This includes, but is not limited to: transmitting defamatory, obscene, offensive, fraudulent, or illegal content; sending unsolicited commercial messages (spam) through the forms on the Website; uploading or distributing files containing viruses, malware, or any other malicious computer code that could affect the functionality of the Website or our servers.
Prohibition of unauthorized access: It is strictly prohibited to attempt to obtain unauthorized access to any part of the Website, to the servers on which the Website is hosted, or to any server, computer, or database connected to the Website. You will not attempt to probe, scan, or test the vulnerability of the Website or any associated systems or networks, and you will not exploit any vulnerabilities for malicious purposes. You also will not attempt to circumvent security or authentication measures implemented on the Website.
No interference with Website operation: You agree not to interfere or attempt to interfere with the proper functioning of the Website, for example through overload means (flood), DoS/DDoS attacks, sending automated commands (bots, scrapers) in an excessive manner or that violates the instructions in the robots.txt file, or through other actions intended to disrupt the services offered by the Website.
Respect for intellectual property: You will respect the intellectual property rights of the Company and third parties (in accordance with the "Intellectual property rights" section). You will not copy, reproduce, or use the Website content for purposes other than viewing it on your personal screen, without permission. You also will not remove or alter distinctive signs, logos, legal or proprietary notices from materials downloaded or printed from the Website.

We reserve the right to restrict access to the Website (including blocking access from certain IP addresses) or to take legal action against any person who violates these terms of use, the security of the Website, or our rights and the rights of others.

Limitation of liability

The information and materials presented on the svennis.eu Website are provided in good faith, for informational purposes about the services and solutions offered by Svennis. However, the Company does not guarantee that:

The Website Content is at all times complete, accurate, and up to date. We will make efforts to maintain the accuracy of information, but there may be situations where technical errors, editorial errors, or outdated information occur. Before making decisions based on information from the Website, we recommend contacting us to verify its currency.
The Website will be available without interruption, on time, securely, or without errors. Although we strive to ensure the best possible availability, we cannot guarantee that the Website will function permanently without interruptions or errors, or that the servers on which it is hosted are free of viruses or other harmful components (although we implement security measures to prevent such situations).
Any defects or errors of the Website will be corrected immediately. We take technical problem reporting seriously and will try to remedy them within a reasonable time, but we cannot offer a guaranteed resolution timeframe.

Therefore, the User uses the Website at their own risk. To the extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, special, punitive, or consequential losses or damages (including, but not limited to, loss of profits, business interruption, loss of data, or other intangible losses) resulting from:

the use or inability to use the Website;
reliance on any information or content on the Website (for example, acting on the basis of a service description without directly consulting the Company);
unauthorized access to or alteration of the User's transmissions or data;
statements or behavior of any third party on the Website (for example, comments from other users on a possible blog, third-party content integrated into the Website, etc.);
any other aspect related to the Website or the use of services offered through it.

This limitation of liability applies regardless of whether the claimed liability is based on contract, tort (including negligence), strict liability, or otherwise, even if the Company has been informed about the possibility of such damages.

Exoneration within the limits of the law: If applicable Romanian legislation does not allow the total exclusion of liability, the Company's liability shall be limited to the maximum extent permitted by law. No provision of these Terms is intended to limit or exclude our liability in the case of bodily injury or death caused by our negligence, fraud, or false statement, or any other liability that cannot be excluded under the law.

Links to third-party websites

Our Website may contain links to third-party websites (for example, links to the official Zoho product pages, external blogs, relevant articles, or social media platforms). These links are provided solely for your convenience and information.

Once you click on such links, you will leave the svennis.eu website. Svennis does not have control over and assumes no responsibility for the content, privacy policies, or practices of any external websites. The fact that we provide a link to a third-party website does not imply our approval, endorsement, or affiliation with that website.

The use of third-party websites is at the User's own risk, and Svennis shall not be responsible for any damage or loss suffered as a result of accessing those links or using the content/services provided by third-party websites.

Recommendation: We strongly recommend that, when leaving our website, you read the terms and conditions and privacy policies of each other website you visit. The policies of those websites may differ from ours, and the Company has no responsibility for their practices.

Personal data protection

The use of this Website is also governed by our Privacy Policy and GDPR Policy, documents that describe how we collect, use, and protect your personal data. Please consult these policies (available on the Website) to understand our confidentiality practices.

By accepting these Terms and Conditions, you also agree to the mentioned policies. In the event of any inconsistency between the Terms and the Privacy Policy regarding data protection, the specific provisions of the Privacy Policy shall prevail (being the specialized document on this subject).

Modification of terms and termination of use

Svennis reserves the right to modify, supplement, or update these Terms and Conditions at any time. Any substantial modification will be notified by updating the content of this page. The date of the last modification will be updated at the end of the document, for reference.

We recommend that you periodically check this section to stay up to date with any changes. If you continue to use the Website after the changes to the Terms and Conditions have been published, it will be considered that you have accepted the new provisions. If you do not agree with the changes made, please discontinue use of the Website.

The Company may at any time, without prior notice and without liability, interrupt or restrict a User's access to the Website (or certain parts of the Website) if it considers that the User violates these Terms and Conditions or any applicable law or regulation, or in the case of any technical or security issues. The Company also reserves the right to temporarily suspend the Website for scheduled or emergency maintenance.

Applicable law and jurisdiction

These Terms and Conditions, as well as the use of the svennis.eu Website, are governed by Romanian law. Any dispute or disagreement arising from or in connection with the use of the Website, which cannot be resolved amicably, shall be settled by the competent courts in Romania, according to the law.

Specifically, the parties may agree on the territorial jurisdiction of the courts in the jurisdiction of the Company's headquarters (for example, the courts of Satu Mare), except where mandatory legislation provides otherwise. By accepting these Terms, you express your agreement to this choice of applicable law and jurisdiction.

If you use the Website from outside Romania, you assume responsibility for complying with applicable local laws, but this agreement remains governed by Romanian law in your relations with the Company.

Contact and additional information

If you have questions or concerns regarding these Terms and Conditions, you can contact us using the following details:

Company: SVENNIS CLOUD SOLUTIONS S.R.L.
Email: office@svennis.eu
Postal address: Satu Mare, Str. Careiului nr. 220/E, Satu Mare County, Romania
Phone: +40 722 945 189 / +40 722 567 135

We will try to respond as soon as possible and provide you with the necessary support to clarify any aspect related to the use of the Website or our services.

Thank you for visiting svennis.eu and for complying with our Terms and Conditions. We hope you have a pleasant and useful experience on our website!

Last updated: April 23, 2025